Best Auto Repair, Newbury Park

CONTACT US
             Repair Pal Certified
FacebookInstagramTwitterYelpGoogle My Business Color

Call us for all your car needs! 805-498-0111


WE OFFER FINANCING

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Auto Value - CSC
  • Motocraft
  • Mopar
  • Bosch
  • Denso
  • Repair Pal Certified
  • Car Care Aware

Testimonials

  • Once again, my guys at Academy Automotive saved me when I made an urgent drop in on Friday afternoon. Always smiling, these guys are helpful, explaining everything and trustworthy. Oh so helpful. Thank you Jake, Jamie and Gus once again for taking care of me and me and my 'girl' you are the best!
    , 08/31/2020

  • reviewicon
    This shops A1. I have an older mercedes and they were on top of things to get it back into tip top shape after I was having major problems with it. It was NOT an easy fix, but their methodical and patient determination got my car to perfection. I give these guys a 6 star rating plus plus... Definitely use them for all my cars.

  • reviewicon
    Easy to get appt, very friendly, and called me a lyft for free to rental car. So far a great experience

  • reviewicon
    Best repair shop around!

  • reviewicon
    I had been putting off an oil change for a few days (weeks). I was driving by on my way to San Luis Obispo when I decided I had to get the oil change right away. I searched for the nearest oil change location on yelp and found this place with amazing reviews. I called and could instantly tell they were lovely. I went in 5 min later and was instantly greeted by the owner, his wife and Jake who I spoke to on the phone. They made a FRESH pot of coffee for me which may sound silly but this is just one example of how they all make you feel at home. This is clearly not a marketing ploy but rather they are just really great people that own a business and doing phenomenal at it. Highly recommend this location for any of your needs. I live in Downtown LA and I will make sure to come here when I'm traveling from here on out.

  • reviewicon
    Great and friendly people! They were straight forward, informative, and provided excellent honest service! Thank you for helping me Academy Automotive 805!!